Working as part of a busy Customer Services team helping and assisting customers with a range of requirements, both over the phone and on email. Monday to Friday – 37.5 hours per week. This position will be for several months.
• Inbound call handling
• Logging Call outs (Engineers)
• Processing orders
• Complaint handling
• Dealing with incoming emails
• Proactive outbound calls
• Upselling and cross selling
• Admin tasks
• Proven Customer Service skills essential
• Strong communication skills
• Experience of working in a fast paced environment
• Excellent organisation skills
• Positive attitude
• Target Driven
• Good attention to detail
• Fast learner
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