Our highly successful client, established for over 30 years, is looking for a highly experienced Office Administrator to support a number of roles within the office. This would suit a proactive, confident individual with previous experience.

Responsibilities:

• Liaising with customers, confirming their contact details are correct
• Determining which standard (repeat) jobs need quoting each month
• Liaising with team members regarding costs for each job
• Producing standard (repeat) quotations using standard templates
• Following up quotations with customers
• Receiving/processing orders from customers
• Obtaining costs and purchasing special materials required for a job
• Agreeing convenient dates/times with customers and scheduling engineers to do the work
• Confirming bookings with customers and issuing Method Statements/Risk Assessments
• Issuing electronic job file to engineers
• Maintaining database with records of communications
• Liaising with the Business Development Manager who produces quotations for new jobs/customers
• Liaising with the Commercial Manager regarding commercial queries/purchase orders/invoicing
• Any other ad-hoc duties

Special Requirements:

• Good organisational and interpersonal skills
• Excellent communication skills (both verbal and written)
• Good time management skills with the ability to prioritise and meet deadlines
• Methodical, thorough, accurate, ability to multitask and with a good work ethic
• Flexible, showing initiative and flexible in approach to work
• Self-motivated with the ability to work independently and as part of a team
• Excellent IT skills (Word, Access databases etc.)
• Good geographical awareness
• Smart appearance, well presented and with a polite, professional approach

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