This is a part time, permanent position.

Our client, a highly established supplier based in Aylesbury, is looking for a part time Trainee Sales & Customer Service. You will be helping to generate profitable sales by providing excellent levels of customer service and product/technical support. You will ensure all enquiries are processed in a timely manner and all orders are processed as required.

Key Responsibilities

• Daily contact with new and existing customers (after training)
• Generating enquiries from customer contact calls
• Updating contact details on customer database
• Managing enquiries and quotes
• Sales order processing
• Interface with the sales engineers
• Liaising with export office in Germany
• Ensuring products are delivered on time to customers
• Enquiry logging and entry onto CRM
• Meeting/surpassing minimum levels of customer contact and enquiry levels
• Preparing and following up on quotations
• Checking the correct products are ordered and drawings are processed where necessary
• Customer liaison regarding order processing and delivery
• Liaison with other departments as required

Special Requirements

• Good communication skills (verbal and written)
• Good customer service skills
• Ability to work independently and as part of a team
• Good accuracy and attention to detail
• Able to work unsupervised
• Self-motivated with a desire to learn

Job Overview

Can't find what you're looking for?

Try our sister company.

Platinum Resourcing have been helping local professionals find their next career move for over 20 years. We work with talented local candidates like you, helping you find your ideal Marketing, Sales, Finance, Customer Services, PA, Administrative or HR role.