Our highly successful, well-established client is looking for a Showroom Sales Consultant to join their team. You must thrive being in a customer focused environment and pride yourself on providing the highest level of customer service.

You must be confident, motivated, sales and customer focused, with a creative flair. You will be providing first class customer service and support to clients as they browse the extensive range of products within the showroom, guiding them through the buying process right from the first visit through to giving advice on product application once delivered.

Full product training provided.

Responsibilities:

Receiving visitors in a polite and professional manner
Product advice, providing design ideas
Raising Quotations
Processing/following-up orders as necessary
Dealing with telephone enquiries
Problem solving
Taking payments on orders
Booking/chasing deliveries
Providing technical advice
Sales aftercare
Assisting with complaints in a professional manner
Any other ad-hoc duties

Special Requirements:

Previous customer focused background (essential)
Ability to deliver a great customer buying experience
Ability to provide after sales and returns service
Strong communication and organisation skills
Ability to work within a small team as well as working on own initiative
Computer literate, with a basic level of Maths
Smart appearance, well presented and with a polite, professional approach
Self-motivated and with a good eye for design
Ability to remain calm and factual when dealing with distressed/demanding customers

Benefits:

4 Weeks holiday per year, increasing to 5 weeks with qualifying length of service

Your birthday day off (after qualifying service of 1 year)

Public/Bank Holidays and Christmas Eve, Christmas Day and Boxing Day off

Access to their Employee Assistance Programme

Cycle to Work Scheme

Optional Pension Scheme

Death in Service

Private Health Care (after 5 years’ service)

Employee discount

Travel costs when travelling beyond your remit

Hours of Work:

Monday-Saturday 9.30am-5.30pm (with Sundays & 1 weekday off every week)

Closed Sundays and Bank Holidays

 

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