Job Title
Commercial Assistant (CS005640)
£18,000 - £21,000
Marlow, Buckinghamshire.
Start Date

Monday – Friday 08:30 – 18:00

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This is a full time, 3 month contract (with the potential to go permanent).

Our client, a fast growing technical distributor based on the outskirts of Marlow is seeking a Commercial Assistant who will be responsible for managing their Trade-in process from end-to-end and supporting the growth and efficient running of their services.  Responsibilities will involve the daily operation of the trade in quotation and sales process to ensure a smooth, efficient operation and positive customer experience.

Key Duties:

  • Responding to customer trade in price queries
  • Reserving and transferring stock to encourage efficient customer transactions
  • Valuing customer trade in products and completing customer sales
  • Securing customer pre-orders and giving regular updates
  • Analysing customer trends and feedback to improve service capabilities
  • Assisting with management of customer repair service to ensure consistent levels of communication between store and repair agent
  • Providing various daily and weekly reports, including daily tracking of the online conversion percentage, by product and competitor analysis and identifying any competitor issues that need to be resolved
  • Any ad-hoc project work
Special Requirements: 
  • Attention to detail is crucial
  • Must be a quick learner with strong computing skills (previous knowledge of Photoshop and basic HTML skills an advantage)
  • Being comfortable working in a fast-paced environment
  • A self-starter with the ability to manage your day to day workload
  • Proficient in excel
  • Good understanding of customer service
  • Strong interpersonal skills working across multiple teams
  • An interest in cameras and various model types would be an advantage
  • Previous sales experience would be an advantage
  • Ability to work on own initiative and multi-task.
  • Ability to thrive in fast paced work environment.