Job Title
Contracts Co-ordinator (CS005816)
Salary
£19,800 PA
Location
High Wycombe, Buckinghamshire.
Start Date
ASAP
Reference
CS005816
Benefits
  • 40 hrs per week; 8:30am-5:00pm with 30 minutes for lunch
  • 21 days holiday + Bank Holidays (additional day added for each year up to a maximum of 5)
  • Company Pension Scheme
Contact
Apply for this job
Specifications: 

Our client, a fast growing UK company, is seeking a hard-working and self-motivated Contracts Co-ordinator to assist in the administration of new contracts, service amendments and terminations that come into the business.  You will be responsible for adding contracts and services onto the operating system, including amendments with customer requests, new work, terminations, as well as ensuring accounts are set up correctly from the beginning.  Working closely with Operations, you will ensure services are booked in the correct way, as well as Customer Services ensuring customers receive the best level of service.

Responsibilities to include :-

New Contracts

  • Taking/responding where necessary to sales enquiries
  • Sending necessary paperwork to new customers
  • Sales administration, including contract setup and welcome packs
  • Co-ordinating the administration process of new accounts, ensuring procedures are followed
  • Negotiating terminations where necessary
  • Calculating customers’ deposits where necessary
  • Identifying areas for improvement in process and procedures

Broker Work

  • Co-ordinating the setup of new Broker sites on PurGo
  • Liaising with Operations Department, assisting in getting containers delivered/removed
  • Terminating sites where necessary
  • Communicating with the Broker their new services

Other

  • Responding to customer enquiries via phone and email
  • Supporting the Customer Services Team
  • Problem resolution
  • Assisting other departments with project work when necessary
  • Various other tasks as deemed relevant and necessary
Special Requirements: 

The successful candidate will possess the following skills:

  • Friendly, punctual, reliable, with a positive attitude
  • Calm under pressure with the ability to problem solve and keep to strict deadlines
  • Organised, good attention to detail, with the ability to prioritise tasks
  • Ability to manage own workload effectively and efficiently
  • Ability to communicate effectively and professionally in writing, on a 1:1 basis and by phone with a range of people, including management and customers
  • Ability and willingness to follow instructions
  • Computer literate, with a good working knowledge of Microsoft Office
  • Sales or Admin experience (desirable)
  • Excellent team player