Specifications:
Temporary Customer Service Advisor required for an on-going position. This role involves answering incoming calls and dealing with a wide range of customer queries/complaints, booking appointments for engineers, and updating and recording information on the in house system. Hours 8.00am – 5.00pm (1 hr lunchbreak) and will also involve working an occasional later shift and Saturday morning. This position is for an immediate start.
Special Requirements / Additional Information:
- Excellent telephone manner
- Good communication skills
- Friendly and tactful personality
- Able to prioritise own workload
- Ability to work effectively in a demanding environment
- Ability to cope well with challenging situations
- Competent Microsoft Office skills