Job Title
Customer Service Executive [12 Month Contract] (CS005899)
Salary
£24,000 per annum
Location
Beaconsfield, Buckinghamshire.
Start Date
ASAP
Reference
CS005899
Benefits
  • Bonus Scheme
  • Full Time Hours (flexibility will be essential as business needs will change daily and you will be required to work some evenings and weekends)
Contact
Apply for this job
Specifications: 

Our client, involved in a rapidly expanding niche market, is looking to recruit a Customer Service Executive (12 month contract).

This is a hands-on, quick-sharp, can-do company.  They are therefore looking for a personable, proactive, organised individual who can work in ambiguity.  You will be responsible for all elements of customer service (based through grocery, wholesale, E-Commerce and export).

Duties of the role will include:

  • Providing order management to internal and external customers
  • Providing regular communication on status
  • Developing close working relationships with sales and finance
  • Accurately inputting orders into 3rd Party Logistics Portal
  • Liaising with production and finance on stock position and payment history
  • Delivering excellent customer service to their customer base
  • Dealing with transport collections
  • Acting as first point of contact for customer base
Special Requirements / Additional Information: 

The successful candidate will  possess the following skills:

  • Minimum 1 years’ experience in a customer service environment
  • Good written, oral, numerical and communication skills
  • Proven ability to produce quality work under pressure and to tight deadlines
  • Highly proficient in the use of Microsoft Office applications
  • Great attention to detail with the ability to learn quickly, managing multiple tasks simultaneously and independently
  • Organised and methodical with the ability to manage own workload as well as prioritising autonomously
  • Proactive with the ability and confidence to use own initiative
  • Excellent problem solving skills
  • A personable, proactive, independent, questioning personality, outgoing, fearless, driven and comfortable with ambiguity
  • Ability to work well within a fast-paced environment