Job Title
Receptionist & Studio Manager (CS005694)
Salary
£18,000 per annum
Location
Near Amersham, Buckinghamshire.
Start Date
ASAP
Reference
CS005694
Benefits
  • Gym Membership
  • Hours of Work : Monday – Thursday 8am-5.30pm  /  Friday 8am – 1pm  (no weekend working)
Contact
Apply for this job
Specifications: 

This is a permanent, full-time position.

Our client, involved within the fitness sector, is looking to recruit a self-motivated Receptionist & Studio Manager.  You must be a good all-rounder, with a pleasant and confident telephone manner, have a bright and friendly personality and be good with figures and systems.

Duties of the role will include:

  • Overseeing and checking bins/washrooms/fruit bowl/music/various rooms/general cleanliness/re-stocking leaflets etc.
  • Hoovering/tidying Reception area
  • Dealing with answerphone messages
  • Overseeing central booking/appointment system (full training given)
  • Managing all aspects of clients’ accounts (invoices/payments/arrears etc.)
  • Diary management, including booking/amending appointments
  • Notifying clients if a need for re-booking appointments (where necessary)
  • Dealing with all new sales enquiries (in person or over email)
  • Showing round potential clients
  • Booking consultations
  • Updating sales spreadsheet
  • Printing off enquiry sheets
  • Overseeing new client enquiry spreadsheet and emailing to relevant personnel monthly
  • Promotion of activities to clients via email/phone/in person/distribution of leaflets
  • Encouraging clients to leave feedback
  • Weekly/monthly reporting (as required)
  • All aspects of payment processing (including direct debits) and banking
  • Overseeing all maintenance issues and booking contractors when required
  • Overseeing all stock and ordering sundries on a regular basis
Special Requirements: 
  • A high focus on customer satisfaction (essential)
  • Ability to prioritise, multi-task and work without supervision
  • Excellent time management/organisational skills
  • Excellent knowledge of MS Office
  • Self-motivated / reliable / trustworthy