Job Title
Sales Support Administrator (CS005831)
Salary
£18,000 - £20,000 (D.O.E.)
Location
High Wycombe, Buckinghamshire.
Start Date
ASAP
Reference
CS005831
Benefits

21 days annual holiday + Bank Holidays

Contact
Apply for this job
Specifications: 

This is a full time, permanent position.

Our client, based in High Wycombe, is looking for a Sales Support Administrator to join their small, friendly office.  This position involves a number of administrative tasks as well as answering and re-directing incoming calls. The successful candidate will be responsible for multiple processing of orders and needs to be a great team player.

Duties of the role will include:

  • Answering all incoming calls 
  • Logging all service calls as and when customers raise issues
  • Working closely with the Office Manager, ensuring all service calls are responded to within 4 hours by the engineers
  • Processing all toner orders as required on a daily basis, maintaining tight control when sending them out 
  • Using their software to help with the day to day running of your job (training provided) 
  • Creating weekly and monthly reports as necessary
  • General office support 
  • Ad-hoc administrative tasks

You must be prepared to “muck in” with keeping the office and tea and coffee areas tidy.

The above list is not exhaustive and is just a sample of the work you would be expected to undertake.

 

Special Requirements: 
  • Excellent Customer Care skills (with confidence)
  • Professional and polite manner
  • Good attention to detail, ensuring timely and accurate data entry and filings
  • Excellent communication (written and oral), with experience of responding to external and internal demands
  • Working knowledge of Microsoft packages (Excel, Word, Outlook)
  • Ability to work as part of a small team whilst dealing courteously and professionally with customers (essential)
  • Good telephone manner
  • Ability to work accurately under pressure